/* Operator console: left rail = queue and callbacks; right = the site (call bar, maps, facts, script, cards, outcome). */
:root{
  --bg:#f3f5f6; --panel:#fff; --ink:#15212b; --muted:#5b6b78; --line:#d9e0e5;
  --accent:#0f6b7a; --accent-ink:#fff; --sun:#d98a14; --sun-soft:#fbefd9;
  --bad:#b4372a; --bad-soft:#f8e1de; --warn:#9a6a00; --warn-soft:#fbf0d2; --ok:#2f7a45; --ok-soft:#dff0e3;
  --f-disp:"Barlow Semi Condensed","Arial Narrow",Arial,sans-serif;
  --f-body:"Public Sans",system-ui,-apple-system,"Segoe UI",sans-serif;
  --f-mono:"JetBrains Mono",ui-monospace,Menlo,Consolas,monospace;
  color-scheme:light;
}
@media (prefers-color-scheme:dark){:root{
  --bg:#0f161c; --panel:#16212a; --ink:#e6edf2; --muted:#93a4b1; --line:#283844;
  --accent:#4fb3c2; --accent-ink:#06222a; --sun:#f0a93a; --sun-soft:#3a2a10;
  --bad:#ef7d70; --bad-soft:#3d1c19; --warn:#e3b44a; --warn-soft:#352a0e; --ok:#6fcf8a; --ok-soft:#14301d; color-scheme:dark}}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font:14px/1.45 var(--f-body)}
[hidden]{display:none!important}
.wrap{padding:14px max(16px,env(safe-area-inset-right)) 28px max(16px,env(safe-area-inset-left));max-width:1400px;margin:0 auto;display:flex;flex-direction:column;gap:14px}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:10px}
.muted{color:var(--muted)} .small{font-size:12.5px}
.label{font-family:var(--f-disp);text-transform:uppercase;letter-spacing:.08em;font-size:12px;color:var(--muted);margin:0;font-weight:600}
.err{color:var(--bad);min-height:1.2em}
input,select,textarea{font:inherit;color:var(--ink);background:var(--bg);border:1px solid var(--line);border-radius:7px;padding:8px 10px;width:100%}
textarea{min-height:64px}
button.act{font:600 13.5px var(--f-body);border-radius:8px;padding:9px 14px;cursor:pointer;border:1px solid var(--line);background:var(--panel);color:var(--ink)}
button.act.primary{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}
button.act.danger{background:var(--bad);color:#fff;border-color:var(--bad)}
button.act.big{width:100%;font-size:15px;padding:12px}
button.act:disabled{opacity:.5;cursor:not-allowed}
button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--sun);outline-offset:2px}
.login{max-width:380px;margin:10vh auto 0;padding:24px;display:flex;flex-direction:column;gap:10px}
.login h1{font-family:var(--f-disp);margin:0;font-size:28px}
.login form{display:flex;flex-direction:column;gap:8px}
header.top{display:flex;flex-wrap:wrap;align-items:center;gap:10px 18px;justify-content:space-between}
.brand{display:flex;align-items:baseline;gap:10px}
.brand h1{font-family:var(--f-disp);font-weight:700;font-size:24px;margin:0}
.tag{font-family:var(--f-disp);text-transform:uppercase;letter-spacing:.08em;font-size:12px;color:var(--muted)}
.agent{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.phone-state{font-size:12.5px;color:var(--muted)}
.phone-state.ready{color:var(--ok)} .phone-state.bad{color:var(--bad)}
.seg{display:inline-flex;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:var(--panel)}
.seg button{border:0;background:transparent;color:var(--ink);font:500 13px var(--f-body);padding:7px 11px;cursor:pointer}
.seg button+button{border-left:1px solid var(--line)}
.seg button[aria-pressed="true"]{background:var(--accent);color:var(--accent-ink)}
.incoming{background:var(--sun-soft);border:1px solid var(--sun);border-radius:10px;padding:10px 14px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.grid{display:grid;grid-template-columns:260px minmax(0,1fr);gap:14px;align-items:start}
@media (max-width:900px){.grid{grid-template-columns:minmax(0,1fr)}}
.side{padding:12px;display:flex;flex-direction:column;gap:8px;position:sticky;top:10px}
.mini{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px;max-height:30vh;overflow:auto}
.mini li{padding:6px 8px;border-radius:6px;cursor:pointer;font-size:13px}
.mini li:hover{background:var(--bg)}
.mini .sub{display:block;color:var(--muted);font-size:12px}
.detail{display:flex;flex-direction:column;gap:14px;min-width:0}
.empty{padding:24px;color:var(--muted)}
.sitehead{padding:14px 16px;display:flex;flex-wrap:wrap;gap:8px 16px;justify-content:space-between}
.sitehead h2{font-family:var(--f-disp);font-weight:700;font-size:26px;line-height:1.1;margin:4px 0}
.ids{font-family:var(--f-mono);font-size:12px;color:var(--muted);display:flex;flex-direction:column;gap:2px;align-items:flex-end}
.chips{display:flex;gap:6px;flex-wrap:wrap}
.chip{display:inline-flex;font-size:11.5px;font-weight:600;padding:2px 8px;border-radius:999px;white-space:nowrap}
.c-fg{background:var(--bad-soft);color:var(--bad)} .c-be{background:var(--warn-soft);color:var(--warn)}
.c-ex{background:var(--sun-soft);color:var(--sun)} .c-bb{background:color-mix(in srgb,var(--accent) 14%,transparent);color:var(--accent)}
.callbar{padding:12px 14px;display:flex;flex-wrap:wrap;gap:10px 14px;align-items:center;justify-content:space-between;border-top:3px solid var(--accent)}
.callbar select{width:auto;min-width:240px}
.callstate{font-family:var(--f-mono);font-size:13px}
.actions{display:flex;flex-wrap:wrap;gap:8px}
.keypad{display:grid;grid-template-columns:repeat(3,44px);gap:4px}
.keypad button{font:600 14px var(--f-mono);padding:6px;border:1px solid var(--line);border-radius:6px;background:var(--panel);color:var(--ink);cursor:pointer}
.cols{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:14px}
@media (max-width:1150px){.cols{grid-template-columns:minmax(0,1fr)}}
.maps{padding:10px 12px 12px;display:flex;flex-direction:column;gap:8px}
.mapbox{height:380px;border-radius:8px;overflow:hidden;background:var(--bg)}
.mapnote{font-size:12.5px;color:var(--muted)}
.facts{padding:12px 14px;display:flex;flex-direction:column;gap:10px}
.bignums{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
.bn{background:var(--bg);border-radius:8px;padding:8px 10px}
.bn .v{font-family:var(--f-mono);font-size:19px}
.bn .k{font-size:11.5px;color:var(--muted)}
dl.kv{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:6px 14px;margin:0}
dl.kv dt{color:var(--muted);font-size:13px} dl.kv dd{margin:0;font-weight:500;overflow-wrap:anywhere}
.num{font-family:var(--f-mono);font-variant-numeric:tabular-nums}
.epcbar{display:flex;gap:2px}
.epcbar span{flex:1;text-align:center;font:600 11px var(--f-mono);padding:3px 0;border-radius:3px;color:#fff;opacity:.35}
.epcbar span.on{opacity:1;outline:2px solid var(--ink);outline-offset:1px}
.warnbox{background:var(--warn-soft);color:var(--warn);border-radius:8px;padding:8px 10px;font-size:13px}
.script{padding:12px 14px;display:flex;flex-direction:column;gap:8px}
.say{font-size:15px;line-height:1.55;margin:0;max-width:75ch}
.say b{background:var(--sun-soft);padding:0 3px;border-radius:3px}
.script ul{margin:0;padding-left:18px;color:var(--muted)}
.cards{padding:12px 14px;display:flex;flex-direction:column;gap:10px}
.cardgrid{display:flex;flex-wrap:wrap;gap:6px}
.cardgrid button{font:500 13px var(--f-body);border:1px solid var(--line);background:var(--panel);color:var(--ink);border-radius:8px;padding:6px 10px;cursor:pointer;text-align:left}
.cardgrid button[aria-pressed="true"]{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 10%,var(--panel))}
.cardgrid button.danger{color:var(--bad)}
.cardopen{border-left:4px solid var(--accent);background:var(--bg);border-radius:8px;padding:10px 12px;display:flex;flex-direction:column;gap:6px}
.cardopen .k{font-family:var(--f-disp);text-transform:uppercase;letter-spacing:.06em;font-size:11.5px;color:var(--muted)}
.cardopen p{margin:0;font-size:15px;line-height:1.5}
.cardopen b{background:var(--sun-soft);padding:0 3px;border-radius:3px}
.check{display:flex;flex-wrap:wrap;gap:6px 14px}
.check label{display:flex;gap:6px;align-items:center;font-size:13px;cursor:pointer}
.check input{width:auto}
.outcomes{padding:12px 14px;display:flex;flex-direction:column;gap:8px}
.outbtns{display:flex;flex-wrap:wrap;gap:6px}
.outbtns button{font:500 13px var(--f-body);border:1px solid var(--line);background:var(--panel);color:var(--ink);border-radius:999px;padding:6px 12px;cursor:pointer}
.outbtns button[aria-pressed="true"]{background:var(--ink);color:var(--panel);border-color:var(--ink)}
.row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.row > *{flex:1 1 200px}
.days{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}
@media (max-width:700px){.days{grid-template-columns:repeat(2,minmax(0,1fr))}}
.day{display:flex;flex-direction:column;gap:5px}
.slot{font:500 13px var(--f-mono);border:1px solid var(--line);background:var(--panel);color:var(--ink);border-radius:6px;padding:5px 0;cursor:pointer}
.slot[aria-pressed="true"]{background:var(--accent);color:var(--accent-ink)}
.slot:disabled{opacity:.4;cursor:not-allowed;text-decoration:line-through}
.okbox{background:var(--ok-soft);color:var(--ok);border-radius:8px;padding:8px 10px}
.history{font-size:13px;color:var(--muted);margin:0;padding-left:18px}

.view{padding:14px 16px;display:flex;flex-direction:column;gap:12px}
#view-admin{padding:0;gap:14px}
#view-admin > .panel{padding:14px 16px;display:flex;flex-direction:column;gap:10px}
.tablewrap{overflow-x:auto}
table.t{border-collapse:collapse;width:100%;font-size:13px;font-variant-numeric:tabular-nums}
table.t th,table.t td{padding:7px 8px;border-bottom:1px solid var(--line);text-align:left;white-space:nowrap}
table.t th{font-family:var(--f-disp);text-transform:uppercase;letter-spacing:.06em;font-size:11.5px;color:var(--muted);font-weight:600}
table.t td.n,table.t th.n{text-align:right}
table.t tr.click{cursor:pointer} table.t tr.click:hover td{background:var(--bg)}
.stage{display:inline-block;padding:2px 8px;border-radius:999px;font-size:11.5px;font-weight:600;background:var(--bg)}
.st-interested,.st-booked{background:var(--sun-soft);color:var(--sun)} .st-paid,.st-won{background:var(--ok-soft);color:var(--ok)}
.st-quoted{background:color-mix(in srgb,var(--accent) 14%,transparent);color:var(--accent)} .st-lost,.st-listed{background:var(--bg);color:var(--muted)}
.formgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:8px;align-items:end}
.formgrid label{display:flex;flex-direction:column;gap:4px;font-size:12.5px;color:var(--muted)}
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:8px}
.tile{background:var(--bg);border-radius:8px;padding:10px 12px}
.tile .v{font-family:var(--f-mono);font-size:22px} .tile .k{font-size:12px;color:var(--muted)}
.milestones{display:flex;flex-direction:column;gap:8px;border-top:1px solid var(--line);padding-top:10px}
.mailprev{border:1px solid var(--line);border-radius:8px;padding:10px 12px;max-height:260px;overflow:auto;background:var(--bg);font-size:13.5px}
.row > .seg, .row > h2, .row > .label{flex:0 0 auto}

.linkbtn{background:none;border:0;padding:0;color:inherit;text-decoration:underline;cursor:pointer;font:inherit}

/* Meeting method picker: brand-coloured tiles with simple generic icons */
.vias{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:8px;margin:6px 0 10px}
.via{--c:var(--accent);display:flex;gap:10px;align-items:center;text-align:left;border:1px solid var(--line);border-left:4px solid var(--c);background:var(--panel);color:var(--ink);border-radius:9px;padding:9px 10px;cursor:pointer;font:inherit}
.via b{display:block;font-weight:600;font-size:13.5px} .via small{display:block;color:var(--muted);font-size:11.5px;line-height:1.3}
.via-ic{flex:0 0 32px;height:32px;border-radius:8px;display:grid;place-items:center;background:color-mix(in srgb,var(--c) 16%,transparent);color:var(--c)}
.via-ic svg{width:19px;height:19px}
.via[aria-pressed="true"]{background:color-mix(in srgb,var(--c) 12%,var(--panel));border-color:var(--c);box-shadow:0 0 0 1px var(--c) inset}
.via:disabled{opacity:.45;cursor:not-allowed}
.via-meet{--c:#1e8e3e} .via-teams{--c:#5b5fc7} .via-zoom{--c:#0b5cff} .via-phone{--c:#0f8a8a} .via-theirs{--c:#8a6d1e}
@media (prefers-color-scheme:dark){.via-meet{--c:#5cc97a}.via-teams{--c:#9ea2ff}.via-zoom{--c:#6c9dff}.via-phone{--c:#4fc4c4}.via-theirs{--c:#e0b450}}
/* Outcome colours */
.outbtns button[data-kind="good"]{border-color:var(--ok);color:var(--ok)}
.outbtns button[data-kind="warm"]{border-color:var(--sun);color:var(--sun)}
.outbtns button[data-kind="cold"]{border-color:var(--muted)}
.outbtns button[data-kind="stop"]{border-color:var(--bad);color:var(--bad)}
.outbtns button[data-kind="good"][aria-pressed="true"]{background:var(--ok);color:#fff;border-color:var(--ok)}
.outbtns button[data-kind="warm"][aria-pressed="true"]{background:var(--sun);color:#1b1205;border-color:var(--sun)}
.outbtns button[data-kind="stop"][aria-pressed="true"]{background:var(--bad);color:#fff;border-color:var(--bad)}

.sharebox{border:1px dashed var(--line);border-radius:9px;padding:10px 12px;margin:8px 0;background:color-mix(in srgb,var(--accent) 5%,transparent)}
.sharebox p{margin:4px 0 8px}
.tick{display:inline-flex;gap:6px;align-items:center;font-size:13px;margin-right:12px;cursor:pointer}
.tick input{width:auto}
.row.wrap{flex-wrap:wrap}

.composer{display:flex;flex-direction:column;gap:8px}
.composer .mailprev[contenteditable]{min-height:220px;outline:none;border:1px solid var(--line);border-radius:8px;padding:12px;background:var(--panel)}
.composer .mailprev[contenteditable]:focus{border-color:var(--accent);box-shadow:0 0 0 2px color-mix(in srgb,var(--accent) 25%,transparent)}

/* "Close it on the call": the money buttons, deliberately loud */
.closebar{display:flex;flex-wrap:wrap;gap:8px;align-items:center;padding:12px;margin:0 0 12px;border-radius:12px;
  background:linear-gradient(90deg,color-mix(in srgb,#d6177d 14%,var(--panel)),color-mix(in srgb,#ffd400 14%,var(--panel)));border:2px solid #d6177d}
.closebar-t{font-family:var(--f-disp);text-transform:uppercase;letter-spacing:.08em;font-weight:700;font-size:13px;color:#d6177d;margin-right:6px}
.cb{font:700 15px var(--f-body);border-radius:10px;padding:12px 18px;cursor:pointer;border:2px solid transparent;transition:background .12s,color .12s,transform .08s}
.cb-pay{background:#d6177d;color:#fff}
.cb-quote{background:#ffd400;color:#111}
.cb-mail{background:var(--panel);color:#d6177d;border-color:#d6177d}
.cb:hover,.cb:focus-visible{background:#9ef0b8;color:#0b2e17;border-color:#2f9e5a;outline:none}
.cb:active{transform:translateY(1px)}
#closeBox:not(:empty){border:2px solid #d6177d;border-radius:12px;padding:12px;margin-bottom:14px;background:var(--panel)}